01
Appointments & reminders
Reduce no‑shows and admin overhead with reliable booking flows.
- Self-booking + calendar sync
- Email/SMS reminders + reschedule
- Prep notes + handover to staff
Automation consultancy • Rotterdam
No‑code / low‑code workflows with n8n + Make
Turn repetitive ops into
dependable systems
.
I design and build automations that make your business run smoother: scheduling, onboarding, lead follow‑up, data sync, and reporting—done with reliability, documentation, and clean handover.
/ month
admin time saved
fewer
manual errors
pilot delivery
Pick a workflow. See the automation.
This is how a pilot typically looks—adapted to your tools and edge cases.
Use‑cases
Automations SMB teams feel on day one
I focus on the “boring but expensive” work: chasing, copying, updating, reminding, syncing. You keep your existing tools; we make them behave like one system.
Positioning
Unique angle: behavioural + systems thinking
Many automations fail because humans don’t adopt them—or because they silently break. My approach prioritises clarity, reliability, and low cognitive friction: workflows people trust.
Human-centric by default
Clear triggers, explicit states, and “what happens next” visibility.
Error handling that alerts
Retries + notifications + logs so failures are visible immediately.
Who I work best with
Service businesses (5–20 people) where coordination is the bottleneck.
- Therapy & healthcare practices
- University labs & research groups
- Educational consultants & EdTech
Process
From messy process to dependable automation
I keep scope tight: a pilot first, then iterate. You get documentation, and you’ll know exactly what runs where.
01 Discover
Map the workflow
Inputs, systems, edge cases, success metrics.
02 Design
Blueprint + guardrails
Data model, permissions, failure modes.
03 Build
Implement + test
n8n/Make build with UAT and handover docs.
04 Support
Monitor + iterate
Optional retainer for tweaks and maintenance.
Case studies
Proof, not promises
Short breakdowns of the workflow, the edge cases, and the measurable outcomes.
Operations: invoices → reminders → status dashboard (cashflow stable)
Automated invoice reminders and a lightweight status dashboard to reduce late payments.
6h
saved / month
—%
no‑shows ↓
6d
pilot
Agency: client onboarding → tasks → folder structure (handoff clean)
Contracts, intake, project scaffolding, and internal task creation—standardised in one flow.
10h
saved / month
—%
no‑shows ↓
8d
pilot
Research lab: participant scheduling → reminders → sheet log
Automated participant comms and scheduling with clean logging for analysis pipelines.
14h
saved / month
22%
no‑shows ↓
10d
pilot
Insights
Notes, templates, and real automations
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FAQ
Practical questions
Keeping it simple and concrete—especially for SMB teams with limited time.
What tools do you use?
Mostly n8n (self-hosted) and Make, plus APIs (Google Workspace, CRMs, email, forms). I pick the tool that is most reliable for your stack.
How fast can we ship a first automation?
For a focused pilot (one workflow, clear success metric), typically within 7–14 days depending on access and complexity.
Do you handle maintenance?
Yes—either a small retainer (monitoring + tweaks) or ad‑hoc support. You’ll also receive documentation so your team understands what’s running.
Can you add AI safely?
Only when it genuinely adds value (e.g., summarising emails, routing tickets). We’ll keep human review steps where appropriate.
A good first project
One workflow with a clear before/after.
- Form → CRM → follow-up + booking
- Automated reminders + reschedule
- Weekly ops summary to inbox/Slack
Contact
Make your tools behave like one system
Describe what you do today and where it breaks. I’ll suggest a small, high‑impact pilot first.
What you’ll get
- Workflow diagnosis + bottlenecks
- Pilot proposal + estimate
- Tool choice (n8n vs Make) + risk notes